Warranty Conditions Extended AirOne Warranty (5 years)

Extended AirOne Warranty (5 years)

After registering on our newsletter email list, we will grant you a 5-year guarantee on the advertised product in addition to the statutory warranty rights. The period for calculating the guarantee period begins on the invoice date. The geographical scope of the guarantee protection is Europe-wide.

The guarantee refers to the absence of defects in the BonAura AirOne and AirOne Lite dehumidifiers, including functionality, material or production defects. Should a defect occur during the guarantee period, we will grant you one of the following services at our discretion within the scope of this guarantee:

  • free repair of the goods or
  • free exchange of the goods for an equivalent item

In case of a warranty claim, please contact us as the guarantor:

BonAura®

MR Goods GmbH

Teigelerie 3
59387 Ascheberg

support@bonaura.de

Warranty claims are excluded in case of damage to the goods caused by

  • normal wear and tear
  • improper handling
  • Failure to observe safety precautions
  • use of violence (e.g. beatings)
  • DIY repair attempts

The prerequisite for claiming the guarantee is that you allow us to examine the guarantee case (e.g. by sending in the goods). Care must be taken to avoid damage to the goods during transport by using secure packaging. When applying for the guarantee, a copy of the invoice must be enclosed with the shipment of goods so that we can check whether the guarantee period has been met. Without a copy of the invoice, we can refuse to provide the guarantee. If the guarantee claim is justified, you will not incur any shipping costs, i.e. we will reimburse you for any shipping costs for sending the goods.

This dealer guarantee from us does not restrict your legal rights against us arising from the purchase agreement concluded with us. Any existing legal warranty rights against us remain unaffected by this guarantee promise. This dealer guarantee therefore does not violate your legal rights, but rather expands your legal position.

If the purchased item is defective, you can always contact us within the scope of the statutory warranty, regardless of whether a warranty case exists or the warranty is claimed.